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1. Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make an enquiry, purchase a product/service, or interact with us in any way.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Address

  • Payment details (processed securely by third-party providers)

  • Any information you submit through forms, messages, or checkout

Technical Information:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage data

Transactional Information:

  • Products or services purchased

  • Payment confirmations

  • Booking details

3. How We Use Your Information

We may use your information to:

  • Provide and manage our services

  • Process orders and payments

  • Communicate with you (confirmations, support, updates)

  • Send marketing emails or promotions (only if you opt-in)

  • Improve website performance and user experience

  • Comply with legal obligations

4. How We Store & Protect Your Information

Your information is stored securely using respected third-party platforms such as Wix, Stripe, GoCardless, PayPal, or other service providers.

We use appropriate security measures to protect your data from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

We never share or sell your information to third parties for profit.

5. Sharing Your Information

We only share your information with trusted third-party partners when necessary to deliver our services:

  • Payment processors (Stripe, PayPal, GoCardless)

  • Email marketing tools (Mailchimp, Wix Email)

  • Booking systems

  • Delivery companies (for physical products)

  • Legal or regulatory authorities (only if required)

These providers have their own privacy policies and comply with GDPR.

6. Cookies

Our website uses cookies to:

  • Improve site performance

  • Analyse traffic

  • Personalise your experience

  • Enable essential website features

You can adjust your browser settings to disable cookies at any time.

7. Your Rights (GDPR)

Under data protection laws, you have the right to:

  • Access your data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Object to processing

  • Withdraw consent for marketing

  • Request a copy of your data

To exercise these rights, contact us at:
📧 [Insert your email]

8. Marketing Communications

You will only receive marketing emails if you:

  • Opt-in through a form

  • Create an account

  • Request updates

You can unsubscribe at any time using the link in our emails.

9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page.

11. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact:

📧 [Your email]
📍 [Your business address 

Privacy Policy 

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